Refund Policy
A legal disclaimer
60-Day Money-Back Guarantee
At Lorani Beauty, we stand behind the quality of our products and want every customer to feel confident with their purchase.
If you are not completely satisfied with your Lorani Beauty product, you may request a refund within 60 days of your delivery date.
To qualify for our 60-Day Money-Back Guarantee:
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The request must be submitted within 60 days of receiving your order.
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Customers must provide their order number and purchase details.
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Customers may be required to provide feedback regarding their experience.
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Refund requests must be submitted through our official customer support channels.
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Refunds are limited to the original purchase price of the product unless otherwise stated.
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Original shipping costs, expedited shipping fees, and other non-product charges are non-refundable.
Guarantee Limitations
To prevent misuse of our guarantee:
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Refund requests may be denied if we determine there is evidence of fraudulent activity, repeated abuse of the guarantee, or misuse of the product.
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Customers may only submit one guarantee claim per product/order unless otherwise approved by Lorani Beauty.
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The guarantee applies only to purchases made directly through Lorani Beauty.
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Products purchased through unauthorized third-party sellers are not eligible.
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Lorani Beauty reserves the right to refuse claims that do not meet the requirements outlined in this policy.
Refund Processing
Approved refunds will be issued to the original payment method used at checkout. Processing times may vary depending on the customer's financial institution.
By purchasing from Lorani Beauty, customers acknowledge and agree to the terms of this 60-Day Money-Back Guarantee.